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TIMING
We ideally require around 4- 8 weeks turn around from receipt of your order forms to delivery to your door.
This may vary depending on the scale of your order and  our workload. If this is the case we will email you the
time required to produce your order once we have receive your initial order form.



PAYMENT
To place an order within normal time scales this requires a 50% deposit with the full outstanding  balance to be
paid 4 weeks prior to stationery being despatched.

All orders will commence from date booking confirmed and payments showing as cleared funds.



POSTAGE & PACKAGING
We offer a choice of postal services. Please select which one you require when ordering. If you do require
your stationery to arrive on a specific day or urgently, you will need to request Royal Mail Special Delivery guaranteed next day.


Postage & Packaging                                      Up to 2kg


* 1st Class Mail (sign for & tracking)               from 7.50
   

* Standard Parcel (incl. insurance,                    from 7.91
   no tracking)


* Royal Mail Guaranteed next day                    9.50 (over 2kg from 22.00)
   delivery by 1pm (incl. insurance &
   tracking)


There may be some slight variations on the above costs as it is not always easy to factor in all scenarios.



ONLINE ORDER FORMS
Because our service is by appointment only we require you to fill out the initial order form first. Having received this we will email you if a booking is possible and you will be asked to fill in the order form that applies to your order.

Please Note: you must fill in the initial form first and await our response before proceeding to providing us with your wedding details on our order forms.



URGENT ORDERS
Please contact us, if you require your stationery sooner than the usual delivery time allowed, or if you have been
let down by a previous supplier. We will try our best to meet your requirements in a shorter time period.



ONLINE OR PAPER PROOFING

We appreciate that many of our brides and grooms have many day to day demands. This means that time is
precious and you would like somebody to take the pressures of one element of the wedding out of your hands.

We can do this by making the whole signing off process easy. We usually initially send out a paper proof. If
any further changes are required we will follow this up with online proofing which means the stationery may be
signed off in minutes rather than waiting days for the post.

Whilst every care is taken in producing your proofs, it is the client’s sole responsibility to ensure that all details
and wordings are correct. Once you are satisfied with your proofs, please sign, date and return.



AMENDMENTS
If printing is not already in progress for the order, we are willing to make minor amendments to your order,
however large scale changes will incur further costs.



DETAILS FOR YOUR STATIONERY

Please also be advised that all text, guest list names & addresses must be supplied in the provided spaces on the order form.  All text is lifted and pasted for printing and we do not manually input any information due to typo errors. Spell checks are run on each printing layout but it is the client’s responsibility to check for any errors or misspelling's of names etc.



STOCK, MATERIALS & FINISHES
All orders are subject to availability, ' Stylize Creative Services' will endeavour to supply client as agreed but
cannot beheld responsible for circumstances beyond its control. Such as Discontinued or out of stock materials
or colours, but will do its utmost to find suitable alternatives to offer the client.

Please note that colours may vary depending on your monitor display card used. Every effort is made to ensure 'lifelike ' likenesses are captured for each design.



COLOUR MATCHING
We are more than happy to change the colour of any of our designs as long as it is feasible at no extra charge.

All we request is that you send in the post to us a piece of fabric or a cutting out of a magazine of the shade you
are trying to achieve and we will make every effort to get as close to that shade as possible.

The same applies to the font. If you have a favourite let us know and we will use that if we have it at the studio.



CANCELLATIONS
If client cancels order or terminates project and chooses not to complete, any materials ordered or stationery produced and completed that exceeds the 50 % deposit, will be payable by the client. Refunds will be given at the discretion of 'Stylize Creative Services'






 


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